At Next Level Extensions we value our clients, and we strive to provide the finest customer service possible. We are committed to designing and building seamless extensions to suit their budgets.
Feedback is always vital, and satisfying our clients is paramount in all the work we do. Many of our client’s have been gracious enough to publish their feedback, and we are indebted to them for their effort and their thoughts.
Thanks so much for all your time, hardwork, listening and understanding. You’ve done a great job and I’m thrilled to bits with my new upstairs.
It’s been fun! Take care!
To all the staff and contractors at Next Level Extensions, a very big thank you.
In particular, Craig for his patience, laying down of groundwork and attention to detail, and Allan once again for detail, organisation and finishing so quickly, keeping everything to a high standard.
We were very happy with the excellent communication and keeping us informed at every stage of the building. The building was completed in a matter of weeks for which we were very grateful.
We would rate and recommend Next Level Extensions very highly.
Thank you to everyone at Next Level for you excellent work designing and building the extensions to our home.
We appreciated personal contact and close supervision, your attention to detail and your prompt response to any queries or concerns.
Each stage of construction was explained thoroughly and all was completed within the estimated time frame.
We are delighted with the results and are very happy to recommend you.
There is a reason Next Level Extensions have such good reviews. They are a small team with a lot of experience and they know what they are doing and they execute it very well, it's been nothing but a positive experience for us.
They came up with a really good design, planned and priced it in great detail so we knew exactly what we were getting and what it was going to cost, and then they carried it out to a very high standard.
Every step of the way they did what they said they would do, when they said it. Inevitably with a project of this size (adding a bedroom and a bathroom and relocating the kitchen) there were some minor issues but these were dealt with very quickly and without any hassle, stress or additional cost for us.
Next Level Extensions were recommended to us by friends and I'd have no hesitations whatsoever about recommending them to our friends and I don't think you can get a higher compliment than that.
I would like to take this time to thank your company for carrying out my 2nd storey extension.
I found that you are a very Professional, helpful and knowledgeable company, when it came to building my extension. I would highly recommend Next Level Extensions to anyone thinking of carrying out any type of extension or renovation.
Hi Teresa, I thought you may like to Facebook a happy client. We are so thrilled with the final extension. Thank you for the beautiful flowers and goodies. We really appreciated the work done by all from start to completion...
You are all awesome.
Next Level built my Granny Flat for me about twelve months ago. They listened very carefully to my ideas, and made sure that they were included in the design. At the same time, they offered helpful suggestions and ideas for improvements, and I am very happy with the finished result.
The quality of the finished product is of a very high standard, and I found Next Level to be supportive, professional, friendly and very approachable throughout the building process.
If I ever build again, I will certainly be using them.
Greg & I would like to say a big Thankyou to Craig, Allan, Eric & Teresa for taking the time to listen and work together with us to achieve the high quality finish that we wanted to accomplish. We can’t thank you enough for helping us to complete our dream home.
From the earliest of design days through to the final completion everything was first rate. The Team’s ability to clearly communicate and keep us informed on a regular basis of the current and future schedule of works was to a level above what we were expecting from a builder as we have some friends who were also building at the same time and had numerous problems due to lack of communication and poor workmanship.
Craig & Eric we also appreciated the effort you put in to addressing our questions and responding to us quickly as that facet of customer service is often overlooked once a contract is signed.
The workmanship of your trades’ people was expertly and professionally done and at no time did we receive any complaints or concerns from neighbours over any of the tradesmen or works performed on site.
Greg & I can’t explain how comfortable we felt working with your company other than to say if we do another extension in the future we will be contacting your company again to do the work.
We have also spoken highly of Next Level Extension to many people re your professionalism, high quality finish and most important customer service.
Just wanted to drop you a line (or two ) to say how much we love our new look home and thank you for your diligence (and patience) in overseeing our project from start to a successful finish. Leanne, the rest of the family and I are SO stoked that we went with Next Level for our dream reno extension. We knocked on your door as wary referrals from my work mates “the Cox’s” and you welcomed us with the warmest feeling of confidence since we started the dreaded reno.
Our first builder baled almost as soon as we walked out of our architects front door together, putting us 6 months behind (I think the project scared him...or... it could have been us?). From the moment Teresa answered our telephone call and passed us on to Craig, we knew we were in good hands. He took the task to heart and with his knowledge, probing on detail and questioning our motive for this and that, we knew that we were going to get the extension we wanted.
Thank you Craig...
Our greatest thanks go’s to Allan, “the Overlord” and his great crew of tradesmen which I haven’t come across in a long time. They were such a congenial bunch of guys who pushed our dream into reality. I’m sorry Allan, that you had to keep me in line...but I just can’t help myself.
Thanks Allan, for putting up with me and my antics. Please thank your crew too...
We haven’t organised an open house BBQ (it’s working now) for the team yet to show off their good work but the invites coming...
We absolutely love our new home! Everyone at Next Level Homes was wonderful and so helpful throughout the construction process.
From the earliest of design days with Max through to the final completion everything was first rate!
Your ability to clearly communicate and keep us informed on a regular basis of the current and future schedule of works was to a level above what we were expecting from a builder.
The quality of work and material was exceptional, building an extension could have been a stressful time but you made everything so easy and such a wonderful experience.
We can’t explain how comfortable we felt working with your company. And I would not hesitate to recommend Next Level Homes to all of my friends.
A special thankyou to Alan, who went above and beyond on our job due to me being in a wheelchair for most of the build.
As our renovation draws to a close we would just like to thank you for a fantastic build and to commend your whole team on their level of professionalism and attention to detail.
From the beginning of our journey with Max we were guided through the design process and shown all the different alternatives and innovative solutions available to us. As we are new to renovating Max was able to point us in the right direction and provide simple, effective solutions to suit our needs.
Craig was meticulous during pre start methodically covering each detail with us and explaining our options to ensure the renovation met all of our requirements.
On site, Allan was not only professional but impeccable in his standards and able to forsee small changes that would make life in our new renovation easier and more aethesitcally pleasing.During the build Allan was able to create a building environment that was clean,tidy and respectful to our home life as we continued to live in the renovation. The trades people under his direction were outstanding and definitely people we will continue to use and recommend .
Communication from everyone at the Next Level team, particularly Teresa, has been tremendous as we were kept up to date with progress and future directions. We are extremely pleased with our completed renovation and have, and will continue to recommend Next Level Extensions to friends and family.
To everyone at Next Level, we would like to thank you for bringing our vision of a second storey extension to life, & we are now enjoying our new home.
The thought of adding a second storey was a little daunting, but the whole process through Next Level was a breeze. From our first meeting with Max in our home, he created and designed the second level whilst we sat and chatted about all of our ideas. At the end of this meeting we had a reasonably clear idea of what we could achieve. He was very professional & listened to our ideas, and made some great suggestions. We wanted something different at the front of our house to make it a bit more modern & stand out from the rest, so we now have a large blade wall, & balcony & aesthetically looks fantastic.
Craig was thorough and very patient as we changed the layout of the master ensuite several times, but we ended up basically with the first design which works and looks amazing. I had many visits with Craig to make sure I was completely satisfied with my choices.
Teresa was very helpful when picking out everything for pre-start, and always kept us informed over the phone or email, of any updates we needed to know.
The last stage of the process, building time, we had the pleasure of working with Allan, (supervisor). Allan was at all times professional, kept us updated with everything that was happening or going to happen, and suggested little changes along the way that would work better for our home. He kept us informed of trades that were coming and going, & answered all our questions along the way.
The construction proceeded smoothly & we are extremely happy with our new home & all the new space we have to enjoy now.
I would highly recommend Next Level to anyone considering an extension. They are a very professional & friendly company. I know if I ever build again I will not be getting lots of quotes from other companies, I will go direct to Next Level without hesitation.
Kaye and I would like to express our sincere gratitude to Next Level for the way they performed in carrying out our renovation. From the time you meet Max Sardi with the initial design concept, to Craig with the handling of the paper work, to Alan Williams in supervising the actual job at the coal face, you realize that they are a well organised business. They all have a role and they do their jobs well.
From the start to the end of the project, everything just flowed in a regimented manor, and as you always have some unforseen circumstances along the way, we made a few variations to contract and these were addressed with a minimum of fuss.
Max said at the beginning that you will see Alan every day and you will get sick of seeing him. This was true except we didn't get sick of seeing him, but his attention to detail and co-coordinating the various trades was un surpassed.
The tradesmen they use to carry out the work were of a high standard and were very efficient in carrying out their tasks. Thanks to these guys as well.
Max provided us with an artist's impression of what the changes would look like on completion. The result was so close it was amazing!
We take our hats off to Next Level for their personal commitment and approach in carrying out our renovation and have already and will continue to recommend them to anyone who is considering building alterations
Allan, Max and Craig provide a superb quality service at a price that, from our research, is well under most competitors and definitely a lot less that the "big builders" around Perth.
We engaged Next Level to add 3 bedrooms and a bathroom to our early 90s brick and tile, to remove internal walls to make the living and dining space larger, and to completely renovate the kitchen. We could not be happier with the results.
From the outset our dealings with Next Level were smooth and stress-free. Max came to the house and came up with the basic design in a few minutes. Two weeks later we met with him at the Next Level office to see and discuss the full plans. Max's design employed a very clever use of space which meant which we could get a lot out of fewer square metres, which kept the project costs down. Pre-start with Craig quickly followed and was a painless process - he explained everything in a clear and straightforward manner.
The build itself progressed exactly as Allan, the building supervisor, informed us it would. Trades and supplies arrived at site as scheduled and trades completed their individual works quickly and to an excellent standard. The site was left clean and tidy at the end of each day. Allan kept us informed every day or so and visited the site whenever work was happening. He was contactable at any reasonable time and happy to address any questions or concerns. Allan also made sure we could retain maximum use of the rest of the house while works were going on.
In terms of costs there were no "nasty surprises". The project proceeded according to budget.
We have all heard horror stories to do with building - delays, poor workmanship, overcharging, and the list goes on. Next Level are the complete opposite of this and we would genuinely recommend them to anyone without reservation.
We would like to take this opportunity to express our delight and satisfaction with our recently completed home extension. Our experience as first time renovators was very positive and very rewarding and we are thrilled with the end product and the process throughout.
It is a given that when initially making that first step in our decision to renovate we obviously contacted various companies to provide quotes. It is obviously a mixed market and we found many companies did not respond or even return our initial enquiries or suggested they catered for a particular clientele and budget. Next Level were very prompt in their response and arranged a consultation meeting with Max.
We already had preconceived ideas relating to our needs and requirements and Max was very attentive and respectful of our ideas however, with a designer perspective he was able to propose different plans and scenarios that were more effective, aesthetically pleasing and respectful of our proposed budget.
The designs and plans proposed after our initial meeting were very professional and the team were very supportive in assisting us with the first stage processes such as finance, council approvals and pre-start.
Once destruction and construction began we found communication with Project Manager Alan very open and available. He was very patient and supportive when a few challenges were presented and as anxious first time renovators we asked probably way too many questions and demands. As clients, we were always treated with respect and kept informed of trades, stages of works and any inevitable changes needed. Our requests and new ideas were addressed and varied accordingly. All trades on site respected the site, cleaned up and always acted professionally towards us and our children. The quality of the work and products used is of a high standard and has been commented on by other trades providing further work after the event.
We would like to thank the team for the support, professionalism and attention to detail and quality in our new much loved extension of our family home. A new experience for us as home owners that was positive and rewarding. We would not hesitate to request their assistance with any future projects we may have. We would highly recommend the team at Next Level to any friends and colleagues and potential future clients
My wife and I just want to say thank you for working with us to transform our home into something special and making the process as painless as possible.
Craig showed tremendous patience with our frequent changes to plans. I think sometimes he had a clearer idea of what we wanted than we did. The challenge was keeping everything within our budget, which was consequently achieved with result we were after.
Allan liaised with the neighbours to ensure they also understood what was happening; especially since an extended parapet wall ran along the property boundary with them.
He also managed to source some old jarrah floor boards which matched perfectly with the floorboards in the old part of the house.
Our aim was to create an extension with all the modern comforts but keeping the Federation look and feel of the original house. Mission accomplished - the new part of the house blends seamlessly which the old Federation part of the house. We have had visitors come through and not realised the extension is a completely new addition.
Being a small company any concerns or questions were addressed straight away. Attention to detail, work ethic personalized service means would highly recommend Next Level to anyone.
If you are looking at having renovations done to your home, you should not go past Next Level.
If you want a top class quality job done, as we have had, Next Level are the ones for you.
During one of many site visits, Alan's eye for detail picked up little defaults which we didn't even see, getting the bricklayers to knock down a wall and rebuild it because they had not matched the existing wall just shows how committed they are to meeting their business model of having satisfied clients.
To Alan, Craig and Max, thank you for delivering on the vision we had for our home.
We are enjoying our newly extended and renovated home.
Next Level Extensions have given us good advice on how we should proceed with our home extension exercise. They were professional and very organized which helped to speed up the renovation process. We were able to move back into our home without any unnecessary delays. In fact, the project was completed two weeks ahead of schedule.
Our friends have also given us very favourable comments about the design and workmanship of the newly extended area.
We are glad to have chosen Next Level.
We just wanted to say a big thank you for completing our extension and coming all the way up to see us yesterday. We are really happy with your work and appreciate all your patience (with Sarah) and regular communication (with both of us) about the progress.
Fantastic that you managed to get it all done within the deadline as well which was an added bonus.
If we ever actually decide to build that house that I've been dreaming of we'll know who to contact first
It is now 2 years since you completed our extension, and I would like to thank you for doing a fantastic job.
I would like to thank Max, Craig and Allan for their efforts in improving our home and as the days go by I remain grateful for their professionalism and diligence. We really enjoy the results of your work.
There are occasions that I still remember from the process where all three of them impressed me.
In our first meeting we were thinking of extending to a second story. I was impressed with Max quickly drawing an alternative to extend out, and then humble enough to incorporate a significant change I suggested to his initial idea without hesitation, and then as the plans were drawn he pointed out why we needed certain features to satisfy council requirements. Other builders we spoke to would only push their ideas and immediately discarded alternatives without consideration.
Craig requested we provide samples of the tiles for our new ensuite, and at the time we didn't understand why he wanted these so early, but now we get it. He was planning placement of all the drains etc so everything lined up perfectly and now enjoying the finished product I appreciate his thoroughness.
Once building started we got to know Allan very well, and he was always updating us on the current status and what we could expect over the coming weeks. People, such as my brother who has 20 years’ experience building new homes, also commented during the build how the site was kept tidy.
I cannot recommend you highly enough. Thank you!
As completely novice builders, we were very nervous about the whole process, but right from the start we clicked with Max. He really listened to what we wanted, what we didn't want (we had a better idea of that), and how much we wanted to spend, and within the first hour of our meeting, he sketched an idea that ended up being very close to the final build. He also explained the process and drew us a flow chart (council approvals, etc) that we referred back to more than once. Aesthetically, we really wanted our house to look like it had always been two stories, and Max absolutely achieved that - in fact, we have random people in the neighborhood unsolicited telling us how great the house looks.
Getting council approval was challenging, given that our house is old, and meshing the older build with the new left (in combination with the height of our block) us in a bit of conflict with the planning department. Craig was fantastic in guiding us through a stressful process, making all the accommodations that he could with the plans while also helping us understand all the steps involved, and the reasoning behind all of the engineering decisions. Not only that, but Craig is a brilliant bathroom designer! It's a small thing, but he planned the tiling even to the perfectly symmetrical placement of the drains.
We were incredibly lucky to have Allan as our site foreman. He was on top of every step, explaining to us what we needed to know, timelines, walking us through on site decisions and giving us lots of warning about our own timelines, like needing to move furniture. He looked after our build with a laser focused attention to detail that we certainly would not have been able to do ourselves. Allan looked after our build like it was his own home. At every decision point, he was fully transparent about the how and the why, and we were able to make decisions with complete confidence knowing that because of Allan, we really understood the pros and cons.
Despite COVID 19, our build finished on time and on budget, and we're absolutely delighted with the results. We would recommend Next Level unreservedly. We don't plan to build again, but if we did, we would absolutely go back to Next Level.
Next Level Extensions has provided us with a new extension that we are absolutely thrilled with. This company was very organised from pre-start right through to completion. What impressed us most was the ease of communication with our site supervisor, Allan.
He was always available to answer questions and took time to explain details of the work thoroughly, making sure we were happy with and understood what was happening every step of the way.
We never felt rushed. His attention to detail was incredible. In the initial planning stages, Max had great experience in design and we are so grateful for an extension that works so well for our family. It flows seamlessly and has great street appeal. Craig spent considerable time helping with selections, offering his expertise to help bring our interior design visions to life.
Teresa at the front desk was always very friendly and efficient keeping us organised. All trades were polite and very skilled. They also seemed to have a very good working relationship with Next Level.
We would sincerely like to thank all involved in building our house extension and would recommend them to anyone looking for an experienced team with excellent client communication that really care about every aspect of the project.
We look forward to enjoying the benefits of our new home for many years to come.
Allan and Craig,
I can’t thank you enough for helping us to complete our dream home. Thank you for taking the time to listen and work together with us to achieve the high quality finish that we wanted to accomplish, as we are aware that some of the ideas and features we insisted on were unusual and outside of the box.
From the earliest of design days through to the final completion everything was first rate! Your ability to clearly communicate and keep me informed on a regular basis of the current and future schedule of works was to a level above what I was expecting from a builder. I also appreciate the effort you put in to addressing my questions and responding to me quickly, as that facet of customer service is often overlooked once a contract is signed.
Your workmanship was expertly and professionally done and at no time did I receive any complaints or concerns from neighbours over any of the tradesmen or works performed on site.
I can’t explain how comfortable I felt working with your company other than to say if I do rebuild in the future I will be contacting you again to do the build.
We discussed for years whether we should extend or buy a bigger house. Renovating seemed such a daunting experience.
As soon as we met Craig the concerns of renovating were taken away as you could tell he really knew what he was doing. We were given a realistic quote using quality trades and products.
At completion we didn’t have unexpected costs, Allan was fantastic, he kept us constantly informed about the stages and was always happy to meet at the house to have a walk through. We definitely picked the right builders.
We could not be happier. The extension has exceeded all our expectations and we have no problems recommending you to anyone.
From our initial meetings we were impressed with the level of detail provided regarding the proposed extension and the design provided – we were blown away with the design and could not have been happier with the result.
Through the building process itself we were kept fully informed of the events to be undertaken and when. Their attention to detail and quality of workmanship is second to none.
We certainly believe we received value for money from the extension and would not hesitate to recommend your company to any prospective clients we may come across in the future.
It was an absolute pleasure working with Next Level Extensions on the renovation and extension of my home. From start to finish your company was extremely efficient and easy to deal with.
After having obtained several quotes from other builders your pricing comes in well under and this price difference did not mean corner cutting! Next Level has very high standards and you delivered an extension of the utmost quality. There were no hidden costs and Craig, you were absolutely clear in your record keeping, variations etc. and your experience and advice were invaluable.
Every subcontractor has been respectful. They left the workplace clean and tidy and respected my privacy and were very mindful of my dogs.
Allan, I have never worked with a supervisor as efficient, genuinely caring and helpful as you.
It was such a positive and hassle-free experience, I have no problem recommending Next Level Extensions to anyone. Allan and Craig, thanks again and I am looking forward to working with you again in the near future.
We had a vision for our extension and NLE were able to bring our vision to life. The NLE team did this with impartial and practical advice throughout the process (specially to guide us on some of our more impractical choices!). NLE really looked after us every step of the way from initial design to the contract process and all throughout the build. We are delighted with the finished product.
Having heard so many horror stories about peoples’ experiences with other building companies, we were thrilled with a very smooth process and very few (minor) issues that were resolved quickly and without fuss.
NLE is a small, professional building company with vast experience, exceptionally strong customer focus and attention to detail. We dealt directly with the company owners (Allan (building) and Craig (planning) who want the best results first time and a satisfied customer There were no middle men, no sales spiel and no promising the earth (unless they know they could deliver it!). Expectations were well managed at all times.
Another key strength is that NLE use the same skilled tradesmen for every job which means they can provide consistently good results.
We would absolutely recommend NLE and would not hesitate to engage them for any future extensions.